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Stop juggling walkie-talkies and sticky notes. Your catering operation runs on split-second timing, but manual notifications create chaos—missed pickups, cold dishes, angry clients. This API orchestrates every alert from kitchen prep to guest arrival, so nothing falls through the cracks.
This API replaces fragmented communication with a single, programmable orchestration layer. It automates alerts across SMS, email, and push channels, integrates with your existing POS and scheduling tools, and scales with your busiest events. No more guesswork—just reliable, real-time coordination that keeps your service running like clockwork.
## What's Included
- Real-time event-driven alerts triggered by your systems (order ready, delivery delayed, staff check-in) - Multi-channel delivery (SMS, email, push notifications) with automatic fallback and escalation rules - Customizable templates and recipient groups for staff, suppliers, and clients - Webhook integrations with POS systems, calendar apps, and IoT kitchen equipment - Audit logs and delivery analytics to optimize response times and compliance